Free ITIL Foundation Examination Guide

To successfully pass the ITIL^® Foundation and other ITIL^® exams we have put 10 key recommendations

1. Devote enough time to the training – although the ITIL trainings are made as simple and as understandable for you as possible, enough time to do the training is the key to success.
2. Make your own notes – there is a comprehensible explanation of all the terms in the course, but there can be a lot of new words. Do not be embarrassed to make your notes in your own words to make it clear to you.
3. Try not to be to disturbed by your daily routine – it is the main cause for not passing the exam – lack of time and attention to do the training.
4. Do the MOCK exams – these tests reveal your strong and weak points showing you which topics you should return to and where to improve your knowledge.
5. Relax before the test – we know it is difficult in today’s world full of stress to find time to rest. Nevertheless our experience shows it is better to rest a little before the test and to gather your strength rather than to study till the last moment.
6. Focus on the ITIL – the exam you are about to pass is an exam about your knowledge of ITIL, not anything else what is implemented according to ITIL. Therefore it is good to forget the company environment during the exam and use the knowledge you have gained during our courses.
7. Schedule the time for answers – there is enough time to read the questions and find the correct answers, never the less it is necessary to watch the time not to spend too much of it on one question.
8. If you do not know, continue – if you are not certain of an answer and cannot remember, continue to the next one. You can go back to it later. It is quite probable you recollect the right answer during answering the following questions.
9. Look for what is wrong – if you cannot find the right answer, try to find the wrong ones. You improve your chances and narrow the possibly to right answers.
10. Be careful of the question subject – you learn many terms during the course and it is necessary to differentiate what the question asks. A function is not a process, a process is not part of a lifecycle, a goal of a process is not its activity.