Use the resources and knowledge of the brain trust.
Effective understanding of the ITIL® framework means you are able to understand the service lifecycle, the processes and their relationship. Deeper understanding requires something more. That is why we have prepared for you some free useful resources that help you understand ITIL®. You can use all the guidelines, examples and case studies to support your study of our ITIL® courses, increase the level of your knowledge and improve your day to day business tasks.
Do not forget to check our ITIL TRAININGS section for useful, easy to use and interactive online training to get more.